At “PETIT ROYAL KIDS” (also referred to as "we", " our", " us") we have a strong commitment to protecting privacy of our users, while using our website www.petitroyalkids.com (the "Site"), interacting with us via social media platforms or purchasing Products from our Site ("Products").
Please read this Privacy Policy carefully. Herein we have documented the specifics of:
- The information we collect from and about you
- Usage of such information
- Whether and when we share your details with a third party.
- The controls you have over the sharing of this information
- Procedures in place for safeguarding your privacy
- The use of cookies on the Site and how you can reject those cookies.
By using our Site or interacting with us via social media platforms, or by submitting information to us, you signify your consent to the collection, use and sharing of your personal information in accordance with this Privacy Policy.
Should you not agree with this Privacy policy, please note that you must NOT use this Site or interact with us via social media platforms or submit any information to us.
Our commitment with respect to Privacy
We will only use information about you in accordance with the elucidated Privacy Policy, and within the framework of the law. The policy may be amended from time to time.
Feel free to contact us for any further details and clarifications.
Information collected
The following information is collected while you set up your account on the site: name, billing address, delivery address details, email address, telephone number and a password.
In case of purchases made, we require your credit/debit card details. However, for payments made PayPal or bank transfer, such details are not required.
In case of promotional events/competitions or prize draws we may obtain your name, address and contact details.
We may obtain information related to user experience on the site to facilitate a more seamless experience and further improvements.
Information protection
Petit Royal Kids, a partnership firm, is the data controller which means we are responsible for protecting your personal information.
Our security measures ensure protection against the loss, misuse or alteration of information that we have collected from you via our Site.
Should you want to know the specifics of what information we hold about you, feel free to Contact us.
Information Disclosure
We may disclose your information to our team members including employees, our subsidiaries, affiliated companies and successors in title to our business. This is solely for the purposes listed above.
We will not disclose your information to any third party outside of the group except under certain circumstances, for specific purposes.
We may disclose your personal information to carefully selected service providers and agents for the purposes of data processing on our behalf. These may include our business partners who manage technical and delivery fulfillment services.
For the purposes of research and analysis to oversee and advance the services we provide, we may provide your information to research organizations. On obtaining your consent, the agents may contact you on our behalf by post, email or telephone for feedback or comments.
Please note that all such disclosures are made under stringent contractual arrangements compatible with the requirements of the law.
We may also use aggregate information and statistics for the purposes of monitoring Site usage in order to help us develop the Site and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
We may also share your information with auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes.
Rest assured that we will NOT ever sell or rent the information you provide to us to third parties or give it to third parties for marketing purposes, under any circumstances.
We do not hold your credit card details. Financial transactions take place directly and securely with our payment handling provider.
If you believe your details are incorrect you can amend your details by logging onto your account on the `Sign In` section on our Site or you can Contact us.
Amendments to Privacy Policy
Amendments to the Privacy Policy will be posted on this page and, where pertinent, informed to you via email.
In case you discontinue usage of site, we may continue to use and disclose your personal information in accordance with this Privacy Policy and as permitted by law.
If you wish to stop receiving email mailing list or wish to be removed from registration database, please notify us via email or by using Contact us section of our Site. Please mention your including your full name and the email address, used when accessing or ordering from our Site.
Access to information from Social Media platforms
We would have access to all public information on social media platforms. Hence, the specific information we have access to will depend on your personal settings. We may also be able to access information that others share about you (as they control how that is shared).
We may collect any data that is accessible to us publicly or that you provide through social media platforms. Examples include Facebook and/or Twitter profile picture, gender, and usernames. Our interaction with you through social media platforms is always in accordance with each site`s rules. Please note we are not responsible and do not control how the site owners collect and handle your data. We are not responsible for what third parties post on our social media accounts. If you `Like` our Facebook Page or post on our Facebook Wall, we can interact with you and send you things via these platforms.
If you wish us to stop interacting with you on social media platforms please Contact us.
Newsletter
If you do not wish to receive our newsletter you may opt-out of the signing up by ticking the appropriate box during registration.
If you are not registering for an account but you would like to receive the newsletter, you can sign up separately on our newsletter service signup page on the website.
You are free to unsubscribe from our newsletter service or any other update to which you have subscribed at any time. For this, you may email us at info@petitroyalkids.com with the word "unsubscribe" in the subject line or contact our customer services team here. You may also click on "unsubscribe" at the bottom of any email communication from us. Alternatively, you may sign in your account on the site and edit preferences.
Please allow up to 7 days for unsubscribe requests to be processed.
Cookies
We use cookies (a text file stored on your computer by our Site) in the processing of your personal data.
Cookies are used to identify you and curate a personalized experience for you on the site.
Here is the information about you that we can obtain from the use of cookies: The fully qualified domain name from which you accessed our site, or your IP address; details of date, time and pages visited; referrer URL, that is, any webpage from which you accessed our Site and the web browser that you are using and the pages you accessed.
We use this information to improve our Site, and to elucidate popularity of specific pages as well as shopping preferences. Most browsers have an option for you to turn off cookies. You may look at the help menu on your browser should you wish to turn off cookies.
Please note that if you do not accept cookies, it impacts your user experience on our Site. Moreover, you may be unable to purchase Products from our Site.
Links to other sites
Our site may have links to third party sites, solely for convenience and information of our visitors.
In order to gain access to the third-party services, you must register and deal with them directly. These websites have their own privacy policies and we are precluded from any responsibility or liability pertaining to these policies. Users are requested to check these policies before submitting any personal data to these websites.
Contact us
If you have any questions, comments or requests regarding this privacy policy, please contact us at info@petitroyalkids.com.